FAQ
Don’t see the answers you need here? Please Contact Us for more help.
Every individual with log in credentials to this site is able edit his/her own individual profile. Instructions are as follows:
- Log in to the site.
- Click on Account Settings in the black menu bar at the top of the screen.
- Click the Edit tab.
- Click on Profile. Here is where you can change your profile image, edit your bio/description, or add a personal weblink.
Note: If you wish, the Account tab is where you can change your password, as well.
Portions of the AAO website are for members only. In order to log in, you must be an AAO member.
Uncertain if you are member? Please visit our Member Directory. If you are not a member, now is the time to learn how to Join AAO.
- Individual/Associate members seeking assistance with log in procedures should Contact Us for more help.
- Organizational members are able to register up to 6 employees or staff. If your organization is a member and you wish to be given log in credentials, please speak with your organization’s primary contact, which is listed at the bottom of your organization’s Member Profile. Your organization’s primary contact is authorized to administer and/or request account changes. Alternatively, you may always Contact Us for assistance.
Still uncertain what to do? Contact Us for more assistance.
Every individual with log in credentials to this site is able to connect with other members via email. Instructions are as follows:
- Log In to the site.
- Go to the profile page of the member you wish to contact (see below).
- If the user is allowing other members to contact him or her, then a "Contact" tab will appear on their profile. Clicking this will take you to their personal contact form.
- Fill out the form with your message and submit.
- The member will get an email with your message from the site. Your email will be exposed as the reply to address, meaning that if the member replies to your message it will go directly to your email account.
There are several ways to get to the profile of a member.
- From the member directory: Individual members can be accessed directly from that list. To view the profile of a member who is part of an organizational membership, you will need to first click on that organization. At the bottom of the organizational profile, you will see a list of members. Clicking on the name of a member will take you to that members profile.
- As a second means of connecting, when logged in to the site you can click on any user name that is hyperlinked. All member-submitted content (e.g., News, Exhibition, Resource, Opportunity, Discussion Topic) will display accompanying “posted by” information. Click the hyperlink and complete the form for contacting this individual.
- As a third means of connecting, when logged in to the site and enrolled as a member of an AAO Network discussion group, you can click on any individual who belongs to your group. Simply click the hyperlink and complete the form for contacting this individual.
Note: Only logged in users to the site are able to contact other users. While this connectivity is supported, no actual email addresses are made viewable on the site unless you respond to a contact message over email.
At the bottom of every AAO eNews and e-blast to the AAO community, you will find an Unsubscribe link. Please follow the prompts to remove your email from our group distribution list.
Each organization is assigned one primary contact who is authorized to make edits to the Member Profile page. Instructions are as follows:
- Primary contact must log in to the site.
- Click the Member Directory and select your organization’s Member Profile page.
- Click the Edit tab and complete the fields as you wish.
- If you want to update your organization’s logo, please adhere to these preferred specifications. This will ensure that your image renders well on all devices and screen sizes.
- 180 pixels x 180 pixels (square)
- Plain white background
- Center image in the field (ideally 20 pixels of white space around the logo)
- PNG file format preferred
- If you wish to update certain individuals affiliated with your organization’s membership, then click the View tab. At the bottom of the screen, click Request Membership Changes.
Note: Please Contact Us if we can assist with posting or updating any of this information for you.
Organizational members are able to register up to 6 employees or staff. Each organization is assigned one primary contact who is authorized to administer and/or request these account changes. Instructions are as follows:
- Primary contact must log in to the site.
- Click the Member Directory and select your organization’s Member Profile page.
- Click the View tab. At the bottom of screen, click Request Membership Changes.
Note: Please Contact Us, if you cannot locate this information or you need to designate a new individual as your organization’s primary contact.
Member Twitter feeds are manually entered by AAO staff. To have your organization added to this feed, please Contact Us and share the relevant details about your Twitter account.
Note: Only AAO member organizations can have their feed added.
We encourage you to share your organization’s news, exhibitions, opportunities, and resources with the AAO community, and participate in the AAO Networks discussion groups.
Only AAO members are authorized to submit items. Uncertain if you are member? Please visit our Member Directory. If you are not a member, now is the time to learn how to Join AAO.
If you are a member, please Log In and either click on the “submit your…” dropdown in the header, or follow links to submit items on the specific news, exhibitions, opportunities, resources, and AAO Networks discussion groups pages. You will be directed to a step by step form for completing your news submission.
How do I know which category to post my item to?
- If you wish to report about a major upcoming event or provide a wrap-up of a recent event, please submit your entry as News.
- If you wish to report an upcoming webinar, workshop, or conference, please submit your entry as an Opportunity.
- If you wish to report an upcoming exhibition, please submit your entry as an Exhibition.
Who will be able to view what I post?
- News, Exhibitions, and Opportunities are viewable by any visitor to the AAO website.
- Resources and AAO Networks discussion groups are accessible to AAO members only.
Still unsure how to proceed? Contact Us for more help.
You may need to edit your organization’s posts (e.g., News, Exhibition, Resource, Opportunity, Discussion Topic) from time to time. Edits can be performed by the individual account holder who made the post. Most entries will contain a “posted by” field to show which member owns the content. You can also Contact Us to request changes.
Instructions are as follows:
- Log in to the site.
- Select the item you posted and click Edit.
- Revise the information in the field(s) as you wish, then click Save.
- At the bottom of the form, you can also elect to Delete the entire entry.